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Shipping & Returns

Shipping

Orders are pulled from the warehouse on Saturday, packaged on Sunday and shipped Monday.

 

 

Domestic Shipping

Flat Rate of $7.00 within USA for most items, with tracking number.  A few items are large or heavy and may require extra shipping.  I try to note this on the product page.

Items are shipped in a bubblemailers.  Exceptions, large or heavy items may require a box.

If you have any questions, please contact us.

 

Flat Items

For purchases of small paper items only within USA.  We have a coupon code that will lower the shipping price to $2.50.

Items are shipped in an envelope, No tracking (we maintain no responsibility once it is put in the mail.)

Code: FlatsOnlyTCP

 

International Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Price based on weight. With tracking number.

 Whenever possible, IF I can ship for less than the amount paid, I will refund the extra.  (We do not profit from shipping.)

 

 

Insurance

We offer shipping insurance by Route.  the-couch-potato.com is not responsible for packages once they have shipped.

 

 

Returns Policy

You may return items within 30 days of delivery for a refund of purchase price (not including shipping). 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

 Return Address

The Couch Potato Return
PO Box 627
Anderson, MO 64831