We have many flats for sale and it has come to my attention that our customers want a different shipping option.
I have been very reluctant to add a different shipping option, due to a few problems.
- Lack of control when a customer uses the lower shipping option for none flat items.
- No tracking for shipping letters. (USPS only provides tracking on packages)
- We could base shipping on weight, but this would negate the $5 shipping and increase the cost to most customers.
So, I have been struggling to find a way to make my customers happy. For now I am sticking with the Flat Rate of $5, but I have created a coupon code for a Flats Only discount. It will reduce the shipping cost to $1.50, but there will be no tracking with this option.
New customers will have to contact me to get the code, but I am providing it to you here.
Please continue to let me know what I can do to improve your experience with our company.